COVID-19 stabilization and recovery

Businesses are open as well as schools providing both in-class and virtual options, but that could change as cases and hospitalizations rise. COVID-19 may signal a return to stabilization, but long-term recovery won’t come until we have children who are ready for school, adults who have job and housing security, and seniors who can live out their lives with dignity and community.

The stories behind this data are dire, but we are not without hope. Nothing is insurmountable if we have the will to act. We’re moving forward, and by partnering with donors who share our vision and agencies who have the tools to improve lives, we will make a difference for Cleveland.

Community Hubs for Basic Needs



An essential part of the work we do at United Way is our 2-1-1 HelpLink service, 2-1-1 HelpLink is a free and confidential 24/7 helpline that connects people in need with more than 2,500 area agencies to ensure they receive essential resources such as utility, food and shelter assistance.


Center of Excellence for Social Services

We continue to grow our educational programming for all agencies and organizations that serve the community, not just those we fund. We’ll host and lead community conversations about the most pressing issues we must work together to solve.


Strategic Investments

In partnership with the agencies with which we work, we will establish realistic and measurable goals to serve those living in the deepest poverty in our community in the most meaningful ways possible. And then we’ll work together to meet those targets.


Report data prepared by:

  • Kara Porter, Director of Education and Workforce Development, United Way of Greater Cleveland
  • Community Impact Department, United Way of Greater Cleveland
  • William Winans, Vice President of Marketing and Brand Strategy, United Way of Greater Cleveland
  • IT Solutions and Analytics Department, United Way of Greater Cleveland
  • The Center for Community Solutions