Covid-19 impact on social service agency operations

Social services can support people during a crisis and stop situational poverty from becoming situational poverty. But just when services are needed the most, non-profits are stretched thin because of economic conditions, which impact the availability of government and philanthropic funds 

At a time when more individuals in our community are in need of assistance, COVID-19 and the Stay-at-Home order have impacted the ability of community-based organizations to provide their services. According to a survey of 240 individuals who provide social services in Cuyahoga County:

  • More than half had experienced a decrease or expected a decrease in their ability to provide services and volunteer availability.
  • More than 75% experienced a decrease in philanthropic funds
  • More than 66% experienced a decrease  government funds.
  • More than 60% of agencies experienced an increase in expenses and demand for services.

At This Point in Time, What Level of Disruption is COVID-19 and/or the Stay-at-Home Order Having on Your Agency?

In what ways has COVID-19 and/or the Stay-at-Home order impacted your agency?


These survey results from a statewide online survey conducted by The Center for Community Solutions, April 14-28, 2020.

This page only includes responses that reported a change experienced or anticipated (increase or decrease). In other words, “No change” and “Not Applicable” have been removed.


The Center for Community Solutions