Free tax filing services for Cleveland-area residents

Matt FinleyWe’ve all heard Ben Franklin’s adage: “…in this world nothing can be said to be certain, except death and taxes.”  You may not get to choose how you die, but once a year, you get to choose how you file your taxes. Why not make it as easy as possible? United Way 2-1-1 offers two ways to file your taxes — a friendly, in-person option, or  there’s also a fast, simple computer option.

Todd Milner, United Way 2-1-1’s MyFreeTaxes/EITC Manager, wants to tell you about both:

If you haven’t filed your taxes yet, you may be able to take advantage of two United Way of Greater Cleveland-supported programs that provide free tax filing options for Cleveland-area residents. 

Toni, Client of MyFreeTaxesOne program is MyFreeTaxes, a website powered by H&R Block that allows you to file both your federal and state returns at no cost if your household income is $58,000 or less.  The site is very user-friendly, so even people who have never done their own taxes can get through the process easily.  Just ask Toni Kranek (pictured right), who recently filed her federal and Ohio taxes at a local library with some help from a United Way volunteer.  Toni was a little intimidated when she sat down at the computer, but gained confidence as she entered all her tax information into the software.  She was able to e-file both returns in about 30 minutes.

MyFreeTaxes is a partnership between United Way Worldwide, Goodwill International, and the National Disability Institute, with funding by Walmart.  To get started, go to and click on the “File Now” button.

United Way of Greater Cleveland is also a member of the Cuyahoga County Earned Income Tax Credit Coalition, a program that provides in-person tax preparation for individuals and families making less than $52,000.  The sites are conveniently located throughout the county, with varying hours of operation.  Last tax season, the coalition prepared nearly 11,000 returns, bringing $14.2 million in tax refunds back into the community. 

For more information about free tax prep sites in Cuyahoga County or other counties in Northeast Ohio, dial 2-1-1.

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