Request for Qualification

United Way of Greater Cleveland is soliciting applications from qualified organizations providing effective programs and services in the identified Impact Area Hubs (Basic Needs, Education, Financial Stability, and Health) to address compelling needs in our community as detailed below. UWGC welcomes applications from organizations in multiple Impact Area Hubs and Strategies. Please note: currently funded programs must reapply through this competitive grant process.

If you would like to learn more about our Community Assessment and how it contributed to the development of the RFQ, the full version can be found here.

Key Dates

November 10, 2017 – e-CImpact opens for Grant Eligibility documentation submission
December 1, 2017 – e-CImpact closes; Grant Eligibility documentation no longer accepted
January 5, 2018 – eligible organizations invited to submit a full RFQ application
January 12, 2018 – access to the application is opened on e-CImpact
February 9, 2018 – e-CImpact closes; applications no longer accepted
June 2018 – organizations notified of funding status

United Way of Greater Cleveland (UWGC) mobilizes people and resources by creating solutions that improve lives and our community. In 2017 UWGC completed a comprehensive Community Assessment to better understand the conditions in the community and ascertain the health and human service needs of its members. Persistent poverty emerged as a prevalent issue that is preventing many citizens of Greater Cleveland from living full and happy lives and limiting growth and success in our region.

In June 2016, UWGC undertook an exhaustive and data-driven 12-month Community Assessment process. The Assessment engaged over 1,500 residents, donors, and service providers to help the organization understand the community’s ever evolving needs. This information has been directly incorporated into this Request for Qualifications (RFQ).

Through the Community Assessment and along with a group of community volunteers, UWGC identified four priorities for funding that, together, will ensure individuals have their basic needs met and are given the tools to reach stability and success. These priorities, known as Impact Area Hubs, are:

  • Basic Needs
  • Education
  • Financial Stability
  • Health

Further, UWGC identified the need for an enhanced way of doing business and, in response, developed the Community Hub Model using information gathered through the Community Assessment. This model promotes the development of networks of people and services to impact the above Impact Area Hubs related to poverty. UWGC is soliciting applications from qualified organizations providing effective programs and services in the identified Impact Area Hubs (Basic Needs, Education, Financial Stability, and Health) to address compelling needs in our community as detailed below. UWGC welcomes applications from organizations in multiple Impact Area Hubs and Strategies. Please note: currently funded programs must reapply through this competitive grant process.


  • Community Hub Model: The enhanced funding model UWGC has developed for the structure of the three-year funding cycle determined by this RFQ to effectively impact poverty
  • Impact Area Hubs: The priorities UWGC identified through the Community Assessment in which funding will be focused; previously known as Impact Areas.
  • Impact Area Hub Strategies: The subsection of specific issues each Impact Area Hub will target, as outlined below; previously known as Strategies.
  • E-CImpact: The online data management software used to submit the Grant Eligibility documentation, RFQ application, and semi-annual indicator reports.

As part of the enhanced funding model, organizations whose budgets are at or above $10 million, currently provide multiple services to individuals and families, and would submit applications in at least three (3) of the Impact Area Hubs may be directed to apply as an Integrated Service Organization. This decision will be made based on the documentation, listed in the Grant Eligibility subsection and submitted through the Grant Eligibility process outlined below. The Integrated Service RFQ will allow organizations normally submitting many applications in multiple Impact Area Hubs and Strategies to submit one master application. This process will be by invitation only and organizations will be notified by January 5, 2018 of their selection.


increasing access to resources that meet the daily needs of all.


  • Food Stability: Programs enhancing and expanding access to healthy, quality food for individuals, seniors, and families in crisis.
  • Emergency Shelter and Housing: Programs providing in-the-moment access to safe shelter and using best-practice models to link clients to long-term housing.
  • Transportation Access: Services supporting access to reliable transportation for low-income seniors and individuals with disabilities.
  • Medication Access: Organizations and programs increasing access to low or no cost medications for individuals and families that are under or uninsured.


supporting educational initiatives that ensure career success, financial stability and health.


  • Kindergarten Readiness: Programs and services increasing the quality of early learning opportunties by enhancing the knowledge and skills of childcare staff and families.
  • Grade Level Reading: Programs working with students in kindergarten to third grade preparing them to pass the Third-Grade Reading Guarantee and therefore successfully entering fourth grade.
  • After School and Mentoring: Programs providing in and out-of-school activities building positive relationships, confidence, academic and leadership skills.


supporting the development of a qualified and financially savvy workforce.


  • Adult and Teen Job Training: Programs creating career pathways for adults and teens to in-demand and livable wage jobs and industries.
  • Adult Literacy (High School Equivalency) Attainment: Services providing remedial education and/or successfully helping individuals attain their high school equivalency.
  • Financial Capability: Programs helping individuals and families understand their finances and to take action to manage debt reduction and build financial assets.


supporting the community’s most urgent health needs and well-being programs.


  • Violence Prevention: Programs educating the community on how to stop sexual assault, child abuse, and domestic violence before they start.
  • Substance Abuse and Mental Health: Programs helping those with addiction and mental health issues recover and thrive by using best-practice models for treatment
  • Chronic Disease Management: Programs helping clients live their best lives while managing long-term illnesses such as diabetes and hypertension.

Impact Area Hub Committees

UWGC seeks to build a more effective network of people and resources to impact poverty. Toward this end, and through the RFQ, UWGC will initiate the aforementioned Impact Area Hubs in Basic Needs, Education, Financial Stability, and Health. These groups will meet in a committee quarterly to discuss progress, changes in the community, and new or growing issues and will consist of representatives of funded programs, Impact Area Hub volunteers, and other invited stakeholders. Participation in Impact Area Hub Committees is mandatory.

Work Groups

Work Groups will be created through the Impact Area Hubs or in cooperation with other engaged community members. The purpose of Work Groups is to convene a diverse body of stakeholders, including invited funded programs, for a set timeframe to work together building a solution or strategic intervention for that issue. The participation in Work Groups is not required but highly encouraged.

Programs selected for funding will be required to comply with all grant requirements including participation in quarterly Hub meetings, semi-annual indicator performance reporting, and participation in Site Visits with United Way and its volunteer committees. Compliance is critical for continued funding, at any level, over the three-year grant cycle; noncompliance is grounds for the dismissal or reduction of funding. UWGC retains the right to alter funding based on campaign performance, indicators reported, and compliance with these expectations.

UWGC will utilize a two-step process for this RFQ. First, organizations will submit documentation through the Grant Eligibility phase as outlined below. Once organizations are determined to be eligible to apply, they will be invited in the second phase of the process which is the submission of a full application in response to the RFQ.


To be eligible for funding, organizations should have programming in one or more of the Impact Area Hubs (we welcome applications from the same organization in multiple Impact Areas Hubs and Strategies), be an operating 501(c)(3) organization for a minimum of 3 years, serve individuals at 250% or less of the Federal Poverty Level, and comply with the guidelines listed below. Currently funded programs must reapply through this competitive funding process in order to be considered for funding in the July 1, 2018 – June 30, 2019 fiscal year. All documentation will be submitted and reviewed by UWGC to determine if an organization can submit a full application for funding.

  • Provide the organization’s mission and vision statements.
  • Provide most recent financial audit & 990 within the last two (2) years
  • Internal financial statements for the organization’s previous fiscal year (year to date budget, income statement or equivalent, balance sheet or equivalent)
  • Be a current 501c3; provide certificate of Good Standing from the Ohio Secretary of State OR Statement of Continued Existence
  • United States Patriot Act Disclosure
  • Board roster and previous fiscal year’s Board meeting schedule
  • Current proof of active Insurance Coverage (property, liability, malpractice, etc.)
  • Policy(ies) on Non-Discrimination and Inclusion
  • Organization Staff Chart identifying filled and vacant positions.
  • Proof an Agency has updated it’s 2-1-1 profile within the past 12-month. If the organization’s profile has not been updated within the past 12 months, please contact 2-1-1 to provide current information before submitting the Grant Eligibility documentation.

Organizations planning to submit documentation must register to have an e-CImpact account created or updated. All Grant Eligibility documentation must be submitted via UWGC’s e-CImpact system by the close of business (5:00pm) on Friday, December 1, 2017. Late documentation will be rejected and not considered. After the review process for these documents has been completed, all organizations will be contacted on January 5, 2018 regarding their eligibility to submit a full application.

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