United Way 211

24 hours a day, 7 days a week, 365 days a year

Need Help?

DIAL 211 to speak to a trained professional who can connect you to essential community services, a gateway to help. Our certified information and referral specialists are trained to listen, engage, ask questions, assess your needs and connect you to the best and closest community resource from our large database of local providers.

211 has a database of over 18,000 different health and human service resources for Cuyahoga, Geauga, Darke, Belmont and Ross County residents, including supplemental food and nutrition programs, substance abuse treatment, disaster services and more.

Counties Served

211 is currently serving
Cuyahoga, Geauga, Belmont, Darke & Ross Counties

When You Call 211 a Trained Specialist will Guide you to the Help You Need

Not sure where to start? 211 can help.

211 is your link to essential community resources. Take a minute to learn about this service from our trained professionals.

What Happens When You Dial 211?



A professional specialist listens to ensure that you find the best resources to match your needs.



The specialist asks a few questions to ensure they can make the best referrals possible.



The specialist searches 211’s Community Resource Database of over 18,000 government, health and social service programs.



You work with the specialist and develop a customized plan.

Our North Star

Teddy is one of the thousands of North Stars who guide United Way’s work. His gratitude and warmth shine through even during the toughest of times, of which there have been plenty.

As a child, Teddy lived in a dozen foster homes. But his childhood circumstances did not define his future – his determination did. As a young man, he graduated from high school with honors, earned his Associate’s degree and won a scholarship for his vocal talents.

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