Category: 211

United Way 211 Specialist
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211 supports Cleveland’s 311 Call Center

In April of 2023, The City of Cleveland selected United Way of Greater Cleveland to support the City’s 311 call center as the answering service outside of normal business hours as well as on weekends, holidays, and during surge periods.

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United Way Greater Cleveland
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United Way of Greater Cleveland’s 2-1-1 Helplink Serves as An Anchor to a Community in Need, Marking National 2-1-1 Day with Nearly 200,000 Calls Handled Since the Covid-19 Pandemic Began

Cuyahoga County and United Way’s 2-1-1 HelpLink partnered to open a dedicated COVID-19 Vaccination Information Line, available 8 a.m. – 4 p.m. every Monday – Friday, providing resources, referrals and assistance to seniors and others who wish to schedule and

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